Contact Us

Have a question for us?

24/7 Live Chat
[email protected]

ADRESS
Our office located at 1700 W Park Dr Ste 200, Westborough, Massachusetts, United States. We do not have a showroom, all products must be ordered online and shipped.
 
PROCESSING TIME
All orders are sent to the manufacturer within 24 hours after the order is placed. The manufacturer processes the orders, which takes an additional 5 – 8 business days.
 
SHIPPING TIME
Items typically takes 3 weeks to arrive at their destination. But in this pandemic period, it could get some delay.

Frequently Asked Questions

Please read our FAQ before sending us a message.

DO YOU DELIVER PRODUCTS INTERNATIONALLY?
We successfully ships many products worldwide each day. We have many happy customers in every corner of the globe.

HOW DO I RECEIVE MULTIPLE ITEM ORDERS?
If you order several products, each one will be sent in a separate package (in most cases).

HOW DO I PLACE AN ORDER?
Simply choose your style from the drop-down menu on the product page then click the “Add to cart!” button and follow the simple steps to complete your order. We’ll prepare your order and send you a tracking number.

HOW DOES US OPERATE?
Our Store is an online retailer of custom designed crowd-sourced apparel. All merchandise is custom printed and shipped directly to you once the campaign has ended. If you are a designer, you can sell your own creative designs and take orders from supporters with no upfront costs and let Our Store handle your fulfillment and shipping to your customers.

HOW SECURE IS MY PERSONAL INFORMATION?
The Our Store adheres to highest industry standards to protect your personal information when you checkout and purchase from our online store. Your credit card information is encrypted during transmission using secure socket layer (SSL) technology, which is widely used on the Internet for processing payments. Your credit card information is only used to complete the requested transaction and is not subsequently stored.